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CONFIDENTIALITY, PRIVACY AND COOKIE POLICY

CONFIDENTIALITY, PRIVACY AND COOKIE POLICY

Purpose of Confidentiality, Privacy and Cookie Policy
 
This Confidentiality, Privacy and Cookie Policy sets out the rules and principles as to;

  • What kind of personal data is collected by Istanbul Surgical Arts via this Istanbul

Surgical Arts (“Internet Site”) owned by Istanbul Surgical Arts based at Kultur Mahallesi Yaprak Sokak No: 22/E Ulus- Besiktas- Istanbul or via any other mobile web, mobile application sites, etc.,

  • How and for what purposes such personal data is used,
  • With whom Istanbul Surgical Arts can share such personal data,
  • What rights its users/members/clients have with respect to the personal data collected by Istanbul Surgical Arts via the internet site, mobile web sites, mobile applications or any other means, and how they can use such rights,
  • Information about the Cookies,
  • Notification about receiving commercial electronic message.

 
Information About Privacy Act (Protection of Personal Data)
Pursuant to the Law on the Privacy Act No #6698 ["KVKK"], we hereby declare that any personal data shared with Istanbul Surgical Arts by the users/members/patients, as specified in this Confidentiality, Privacy and Cookie Policy, in limited way in accordance with the purpose of processing mentioned below, will be recorded, stored, maintained, modified, revised as required by the purpose of processing; shared with the authorities lawfully entitled to request such personal data; transmitted, transferred and made available to third parties at home and abroad in circumstances set forth by KVKK; classified and processed in other ways listed in KVKK.

Processed Personal Data, Purpose of Processing Personal Data and Legal Ground
In case the User/Member’s name, surname, date of birth, mobile phone, landline, email address, address, traffic info about the page is linked with the social media accounts; the personal data [“Personal Data”] which is used to identify the User/Member directly or indirectly, just like the data the User/Member approves to be shared via such channels, can be processed in order to provide the User/Member with better services, to execute an agreement with the User/Member, to maintain and improve the services delivered to the User/Member, to carry out sales, marketing and commercial communication, to perform/maintain after-sale services, subscription process, if any and related operational activities and to conduct statistical works and marker research. Other reasons of processing the mentioned Personal Data are: to process the Personal Data about the User/Member pursuant to the legislation of Radio and Television Supreme Council, the Law on Intellectual and Artistic Works No: 5846, Turkish Criminal Law No: 5237, particularly the Law on Regulating Broadcasting in the Internet and Fighting Against Crimes Committed through Internet Broadcasting No #5651 and relevant secondary legislation,  the Law on Regulation of Electronic Commerce No #6563 and relevant secondary legislation, Law on Establishment of Radio and Television Enterprises and Their Media Services No #6112 and other legal regulations; to organize all records an documents electronically or as hard copy, in line with the purpose of processing; and comply with the obligations of data storage, reporting, information and data sharing as specified by the relevant regulatory authorities and other bodies. Personal Data can be transferred to our affiliates and/or domestic/foreign subsidiaries directly/indirectly, to third persons at home or abroad from which Istanbul Surgical Arts receive services as part of the relevant contracts or with which it cooperates in order to perform its operations, subject to the explicit consents of the Users/Members where necessary, in a limited way and in accordance with the purpose of processing pursuant to the legal regulations, so that we can offer better services to the Users/Members; and can be processed in the ways listed in KVKK, by taking the measures regarding the data safety, in cases set forth by KVKK, provided that they are not used for purposes and within a scope other than those specified upon this Confidentiality, Privacy and Cookie Policy. Personal Data as well as the browsing and traffic information about the User/Member can be shared with the relevant authorities and bodies legally entitled to request such data, as part of our liability to maintain security and comply with the laws (in cases we are obliged to report or provide information legally or administratively, including but not limited to the situations, such as fight against crime, threat against government and public security, etc.).

 
 
Right on Personal Data
The User/Member can get to know what Personal Data is processed, whether such data is processes or not, whether such data is used in line with the purpose of processing; and if the his/her data is processed, he/she may request information in this respect; ask about the details of the third persons with whom the Personal Data is transferred at home or abroad; and if there is any Personal Data which is processed incompletely or inaccurately or the processed Personal Data has changed, then he/she may request that such data be revised, corrected, updated, deleted/destroyed or anonymized pursuant to the conditions set forth in the Article #7 of KVKK; request such procedures (in case of any Personal Data processed incompletely or inaccurately, he/she may request that such data be corrected or deleted/destroyed or anonymized pursuant to the conditions set forth in the Article #7 of KVKK) be communicated to the third persons to who such Personal Data has been transferred; raise an objection if a consequence arises against him/her due to the fact that the processed data is analysed exclusively via automated systems and claim for damages if he/she incurs a loss since the Personal Data is processed illegally/unlawfully.
Pursuant to art. 13/f.1 of KVKK, the User/Member can communicate his/her requests about the rights in this respect, to Istanbul Surgical Arts by :

  • Sending an e-mail signed with secure electronic signature which belongs to the User/Member, to the e-mail address info@istanbulsurgicalarts.com and contact@istanbulsurgicalarts.com,  (also a “word or pdf file” addressed to Istanbul Surgical Arts can be sent by signing it with secure e-signature);  
  • Sending an e-mail signed with secure electronic signature which belongs to the User/Member, to the registered e-mail address of Istanbul Surgical Arts or  
  • Sending Istanbul Surgical Arts a written application bearing his/her wet signature, via a courier service.

 
Duration to Store Personal Data
Istanbul Surgical Arts stores the Personal Data it process pursuant to KVKK, only for a certain period specified in the relevant legislation or for a period required by the purpose of processing personal data if the legislation does not stipulate a certain period. As soon as the reasons which require the processing of personal data disappear, such stored data will be deleted, destroyed or anonymized. To give an example, in cases where the consent of the User/Member is revoked to prevent the use of Personal Data for marketing and promotional purposes, pursuant to the Law on Regulation of Electronic Commerce No #6563 and related regulation; the records of Personal Data will be stored for a period of 1 year following such date. On the other hand, the content of the commercial electronic message and any other record concerning the mail/message will be stored for a period of 3 years, to be submitted to the Ministry if requested. And the traffic data that we process will be stored for 2 years and anonymized after such period, pursuant to the Law on Regulating Broadcasting in the Internet and Fighting Against Crimes Committed through Internet Broadcasting No #5651. In any case, if Personal Data is processed for more than one reason, then such data will be deleted, destroyed or anonymized only when all the reasons which require the processing  of such data disappear.

Use of Cookies
Istanbul Surgical Arts, can process the browsing data of the Users/Members, provided that they are not used for purposes and within a scope other than those specified upon this “Confidentiality, Privacy and Cookie Policy”, in an attempt to offer the  internet site and mobile web visitors better services and in accordance with its legal obligations. The cookies are small text files that are placed by the internet browser of the User/Member and stored on his/her computer, mobile phone or tablet when the User/Member visits the mentioned website or connects via the mobileweb. Istanbul Surgical Arts stores the cookies, daily files, blank/empty gif files on the mentioned website or mobileweb and/or any information it collects via third party sources, and share such data with 3rd parties, in order to create a summary regarding the preferences of the User/Member. Istanbul Surgical Arts can monitor the browsing data on such media and/or the web history of the User/Member, through the mentioned website or mobileweb, in order to send personal ads to the User/Member, offer promotions and marketing deals and to improve the content of the mentioned website for the User/Member and/or determine his/her preferences. In addition, it can match the data collected from the User/Member, on this media, with different methods and at different times, like the data collected online or offline and can use such data together with the data received from other sources, like third parties. Mentioned matching and usage will only remain within the purposes and scope specified  upon this Confidentiality, Privacy and Cookie Policy and can be shared with 3rs persons, in accordance with such purposes.

Cookie Types
Istanbul Surgical Arts uses internet site and mobileweb session/transient cookies and persistent/permanent cookies. Session ID cookie is erased when the User/Member closes the browser. And the permanent cookie remains for a long time on the hard disk of the User/Member. The User/Member can remove the permanent cookies by following the instructions given in the “help” file of the internet browsers or by visiting "www.allaboutcookies.org" or www.youronlinechoices.euand reject both the session cookies and permanent cookies. In case the User/member rejects the permanent cookies or session cookies, he/she can continue to use the mentioned website and mobileweb but he/she may not have access/have limited access to all functions of the mentioned website.

  • How are cookies used?
    • The cookies are used to remember the preferences made by the User/Member and to customise/personalise the website/mobileweb usages. This usage includes:
      • The cookies which save the User/Member password and enable the User/Member signed in internet site/mobileweb session and thus save the User/Member the trouble of entering the password for more than a few times on each visit and
      • The cookies which remember and recognize the User/Member in his/her next visit to the mentioned internet site/mobileweb
    • They are used to identify how the  User/Member uses the internet site/mobileweb and also monitor how he/she uses the website/mobileweb applications, the location where the User/Member connects to the mentioned internet site/mobileweb, what content he/she views on the internet site/mobileweb he/she is connected as well as the duration of his/her visit.
    • They are used to offer the contents and ads which better suit the interests of the User/Member, in other words, for the purposes of targeted advertising/promotion. In this way, it offers the User/Member better and more suitable contents, personal deals and products when he/she uses the internet

site/mobileweb but avoids bringing any contents or deals to the attention of the User/Member, which he/she has stated previously that he/she does not wish to get. Mentioned internet site matches the information obtained through the cookies, with the Personal Data we collect.

  • How to the mentioned internet site use the third party cookies for advertising and re-targeting?

Such internet site can also use the cookies to activate the “advertising technology” in order to offer the User/Member the type of ads which it thinks may appeal to the User/Member when he/she visits the search engines, internet site or mobileweb and/or the internet sites on which the internet site places ads. Ad tech uses the data regarding the previous visits of the User/member to the website/mobileweb and the websites/mobileweb application on which the internet site places ads, in order to offer the User/Member personalized ads. When offering such ads, unique third party cookies are placed in the browser of the User/Member so that the website/mobileweb can identify the User/Member. The User/Member can remove the permanent cookies by following the instructions given in the “help” file of the internet browsers or by visiting "www.allaboutcookies.org" or www.youronlinechoices.eu and reject both the session cookies and permanent cookies. If the User/member rejects the permanent cookies or session cookies, he/she can continue to use the internet site, mobileweb or mobile application but he/she may not have access/have limited access to all functions of the internet site, mobileweb or mobile application.

Measures to Protect Personal Data
Istanbul Surgical Arts attaches great importance to the Protection of Personal Data.  Istanbul Surgical Arts takes any and all technical and administrative measures to protect the User/Member against unauthorised access to the personal data or the loss, incorrect use, disclosure, modification or destruction of such data. It uses the generally recognised security technology standards when processing the Personal Data. Istanbul Surgical Arts undertakes to keep the Personal Data confidential; take any necessary technical and administrative measures and exercise due care to ensure confidentiality and safety of such data. In the event that Personal Data is damaged or possessed by 3rd persons, as a result of the attacks against the internet site, mobileweb and system of Istanbul Surgical Arts although Istanbul Surgical Arts takes  all measures required for data safety, it will notify the Guest and the Committee of Protection of Personal Data of such incident and take all necessary measures.


Amendments To Be Made In Confidentiality, Privacy and Cookie Policy This Confidentiality, Privacy and Cookie Policy can be revised, modified or amended form time to time. Such changes will enter into force immediately after the revised, new Confidentiality, Privacy and Cookie Policy is published on the internet site/mobileweb. Therefore, Istanbul Surgical Arts recommends that the User/Member check this text periodically. The User/Member can contact Istanbul Surgical Arts any time via the contact info available on the internet site and submit his/her membership details, contact preferences, including the Personal Details, if any. The requests will be processed and updated as soon as possible.

Applicable Law, Competent Courts and Execution Offices
This Confidentiality, Privacy and Cookie Policy shall be governed by the Law of Turkish Republic. The Central Courts and Execution Offices of Istanbul will be the competent jurisdiction in the resolution of the disputes to arise from the performance and execution of this Confidentiality, Privacy and Cookie Policy.

Permission to Communicate
The Personal Data shared by the User/Member with Istanbul Surgical Arts can be used, for the purposes of sales-marketing, by Istanbul Surgical Arts in order to improve and personalize our services, contents and promotions or offer new services and communicate all sorts of communication messages, by combining the Personal Data with the information we collect from other companies, as we set out in our cookie policy. And, such data could be shared with 3rd persons who are aware of the delicacy and severity of the data safety and comply with the provisions of the relevant regulations, with whom we are in a contractual relationship, only in cases such data is needed and to the extent it is necessary, so that the services to be offered to the User/Member can be delivered perfectly, potential messages can be delivered properly and the notification via phone, sms and/or e-mail can be delivered in a timely manner.
If Users/Members do not wish to receive such marketing-related promotions or do not wish to be involved in such advertising-personalization, re-targeting applications; they can contact Istanbul Surgical Arts at any time and send their requests via the contact info available on the internet site.



 
 
 
 
 
 


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